If you have a question that's not answered here, please fill in a form on the contact page. Questions about freight How much is freight? Shipping is not included in the basic board price. Approximate Freight prices (Australian Dollars) to popular destinations: Australia: $30--80 with TNT Couriers/Remote areas POA. New Zealand: $130---180 with TNT International. United States: $245---295 with DHL Couriers. United Kingdom: $250 with DHL Couriers. Japan: $300 We recommend that you insure your board for it's journey. Additional cost $20. Can I pick it up? Factory address: Unit 7/89 Darley Street, Mona Vale, NSW, AUSTRALIA 2103. Monday to Friday, 11am--6pm. Saturday, 11am--2pm. Phone: (02) 9986 0579. Questions about colour and spraying Base price is for a clear board (except the Powerglide which comes with a dedicated spray as seen here). Colours are extra. All our boards are sprayed by Martyn Worthington, a professional with over 40 years experience in the industry. "I first worked with Martyn at Hot Buttered Surfboards when I started shaping in 1979. Our close collaboration ensures that whatever your color requirements may be, we will meet your expectations". As a general guide, one color all over costs $40. Rails sprayed only, with white top and bottom, or bottom and rails sprayed with white deck = $60. Detailed sprays/graphics - price on application. Payment Methods How do I pay? Either by EFT or cash. International orders by international telegraphic transfer. Questions about timeframes How long will it take until I receive my board? Within Australia, 3-4 weeks. International, 4-5 weeks.